How We Serve Our Clients – Maintenance & Customer Service

By salford

Choosing the right company to work with for your commercial real estate management is a big decision, and finding and vetting properties is time-consuming enough. Rest assured, we offer the best maintenance and customer service for commercial real estate management in Dallas, Texas. 

Maintenance & Customer Service

At Vista Holdings, we take pride in offering the best maintenance and customer service for your commercial real estate. With our combined resources and infrastructure, we can address building and tenant needs efficiently and with minimal disruption. We strive to offer the best communication with tenants and respond promptly and proactively. 

We believe in fostering total collaboration, providing superior management services, and allowing our team to customize the solution based on each specific need. Our maintenance services are no different – we strive to provide the highest levels of customer service and to make every interaction with our team better than the last.

While all properties differ, our maintenance team is prepared to handle the following:

  • Regular inspections to ensure that quality standards are met and to verify compliance
  • Perform comprehensive building and property reviews once each month
  • When necessary, provide a customer service representative to field all requests for maintenance services and dispatch the appropriate personnel.
  • Overall building maintenance and, if necessary, repair
  • HVAC service, maintenance, and, if necessary, repair
  • Plumbing maintenance and, if necessary, repair
  • Mechanical maintenance and, if necessary, repair
  • Electrical maintenance and, if necessary, repair
  • Preventive maintenance for all building systems
  • Landscaping maintenance
  • Monitor performance quality levels of all outside service vendors.
  • Communicate with tenants promptly and proactively.

If you need to reach our team for a maintenance request, please do so through the tenant portal. We’ll get back to you as soon as we possibly can! If you are interested in our property maintenance and customer service offerings, please fill out a contact form, and one of our experienced team members will get back to you as soon as possible. We look forward to working with you!

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